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KFC Revolutionizes Drive-Thru Experience with AI Chatbots in Australia
Industry Applications TheDayAfterAI News Industry Applications TheDayAfterAI News

KFC Revolutionizes Drive-Thru Experience with AI Chatbots in Australia

KFC is pioneering a significant change in its drive-thru services by introducing AI chatbots at five locations in Sydney. This trial aims to enhance the ordering process, offering customers a seamless and efficient experience. The AI chatbots are currently being tested at South Penrith, Frenchs Forest, Wetherill Park, Minto, and Mt Druitt. Customers still have the option to speak to a human employee if they prefer, ensuring flexibility and personal choice.

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Global Economy

Workforce Impact

Industry Applications

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